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10 Shocking Facts About Canada’s Healthcare System – Part 10

November 12, 2018

Part 10. Taxpayers Are Fed Up – And Want Something Done!

We conducted a survey recently to find out just how strongly Canadians feel about the matter of healthcare fraud, and some of the responses might just surprise you. Or not.

90% of those surveyed think that healthcare fraud is a serious concern and needs to be addressed, that fraud of tax money is not a victimless crime.

And they’re right. Losing billions of dollars each year to healthcare fraud is no light matter particularly when, as the Globe and Mail reported in January of this year, “provincial ER waiting times set a record of longest in history” and “even Ottawa’s Children’s Hospital of Eastern Ontario recently warned families about waiting times to treat children in the emergency department”. The article goes on to say that “fully half of our hospitals were operating at or above 100 percent capacity”. Think of how much this dilemma would be eased for us if we were to clamp down on the theft of our healthcare dollars.

73% feel that law enforcement agencies should be responsible for handling cases of suspected healthcare fraud; only 8% would trust this to the Colleges.

And why would anyone think the Colleges are willing to or even capable of appropriately responding to practitioner fraud? The provincial Colleges of Physicians and Surgeons seem dedicated to protecting doctors, not the public. In May of this year, the Toronto Star identified 159 disciplined doctors who held licenses to practice in both Canada and the US and found that fully 90% of these doctors’ public profiles did not report sanctions taken against them for offenses including incompetence, improper prescribing, sexual misconduct and fraud. Furthermore, unlike the U.S., there is no Canadian national database from which you can access licensing and disciplinary action taken on doctors. While the public push for greater transparency of College disciplinary actions has effected some minor reforms in some provinces, some of the provincial colleges remain ultra-secretive about their doings.

An overwhelming 99% think that a doctor or other health practitioner convicted of fraud should go to jail like any other criminal, have their license suspended or revoked, be required to make full restitution, or some combination of the foregoing. Less than one percent thought that just giving back the money and carrying on like nothing had happened is appropriate.

We think that jail time is entirely appropriate for doctors who have committed crimes. Why should they get a pass when others (those not holding medical licenses) have earned themselves prison time for fraud and thefts of lesser amounts?

On the subject of taxpayers funding doctors’ legal defenses, only 12% of survey respondents agree that we should pay their legal bills; 88% feel doctors should pay their own legal bills just like everyone else.

Taxpayers having to fund the protection of doctors accused of wrongdoing – whether medical, civil, or criminal – is outrageous. What other group expects the public to pay their legal bills? Let’s take the hundreds of millions of dollars that we pay to the Canadian Medical Protective Association and put it into hospital facilities instead. And let the doctors buy their own insurance and pay their own legal fees.

When asked about federal involvement in combatting healthcare fraud, the average rating was 7/10 in importance.

One survey respondent sums up the issue nicely:

Healthcare is a Provincial issue. However, justice and criminal code matters are Federal, thus the Federal Government MUST take part.

Also, I do not believe that anything other than the criminal justice system is adequate as professional associations and administrative systems create a two-tier justice system where professionals and ‘white collar’ criminals are treated differently. This allows professionals to operate under a different set of standards and, in my opinion, truly does bring the administration of justice into disrepute.

Finally, as I have actually, personally, investigated instances of institutional health care fraud, as a taxpayer I am disgusted that widespread fraud goes unpunished – even as an administrative or professional association punishment – and simply results in policy changes.

Are there any Ministries out there listening to people’s concerns?

Filed Under: Health Fraud Series, Healthcare Fraud Tagged With: Canada, fraud, government, healthcare

10 Shocking Facts About Canada’s Healthcare System – Part 4.

August 21, 2018

Part 4. When Doctors Are Charged, You Pay Their Legal Bills!

 

When celebrities like OJ Simpson are accused of a crime they are responsible for paying their legal bills.  When mobster Al Capone was arrested in 1931 he had to pay for his legal defense. So did Conrad Black. And Alan Eagleson.  This is the case for everyone. Right?

 

Wrong.  If you are a doctor in Canada you enjoy legal protection of the highest caliber, funded by the taxpayers!

 

In September 2015 the Toronto Star published a scathing indictment of a secretive and largely unknown organization, the Canadian Medical Protective Association (CMPA).  Their article was entitled “Suing a doctor? Your tax dollars will be used against you: Canadian physicians are backed by $3.2-billion war chest indirectly funded in part with public money.”  

 

“Following a medical procedure, you find yourself suffering from a serious, unexpected health issue you believe was caused by negligence.  You decide to sue your doctor for pain, suffering, loss of income and the costs of care. Here’s what you may not know: you won’t just have to pay your own lawyer. Your tax dollars will finance top-flight lawyers to vigorously defend your doctor and challenge your claims.”

 

Yes, readers, that’s right.  The CMPA is a publicly funded defense organization for doctors accused of wrongdoing.  Doctors pay fees to the CMPA and then are reimbursed a hefty percentage from the public coffers, to the tune of hundreds of millions of dollars each and every year.  CMPA financial statements show their membership revenue to be $566.2 million for 2016, and that expenditure has been steadily rising well ahead of the general rate of inflation.  You paid most of that.

 

And just to add insult to injury, the egregious defense campaigns employed by the CMPA hired-gun lawyers financed out of their multi-billion dollar war chest are legendary.  CMPA lawyers are notorious for their “scorched-earth” tactics of:

 

  1. deny the doctor did anything wrong
  2. delay, delay, delay
  3. attack the plaintiff
  4. appeal, appeal, appeal

 

You should also be aware the CMPA does not provide medical malpractice insurance.  The CMPA provides high-priced lawyers to doctors. Very few doctors in Canada have actual liability insurance from bona fide insurance providers (they’d have to pay for that themselves).  Instead, they rely on the publicly funded CMPA to get them out of any scrape they find themselves in.

 

And the CMPA’s financing of a doctor’s defense is not limited to medical malpractice issues; they also fund the defense of a doctor accused of civil or criminal offenses.  Maimed a patient? Operated on the wrong body part? Slandered someone? Sexually assaulted a patient? Got nailed on a DUI? Committed OHIP fraud? Don’t worry – the CMPA lawyers are all over it.  And don’t suppose that the doctor will lose his license to practice if convicted. The Colleges of Physicians and Surgeons, those so-called regulators of MDs and protectors of public safety, are notoriously forgiving of errant, incompetent, and even criminal doctors.  

 

And here’s another disturbing fact: it doesn’t matter how many civil or criminal predicaments a doctor finds himself in – the taxpayer-funded CMPA lawyers will be there for him time after time.

 

Is it possible that you have been an unwitting and involuntary participant in healthcare fraud?  Find out in part 5 of our series…

Filed Under: Health Fraud Series, Healthcare Fraud Tagged With: 10, Canada, canadian, care, facts, fraud, health, healthcare, money, shocking, stolen

10 Shocking Facts About Canada’s Healthcare System – Part 7.

August 3, 2018

Part 7. Fraud Is Simple To Detect, Inexpensive To Find

Every credit card company has ways to detect potential fraudulent activity and they take simple steps to verify the validity of suspect charges.  For instance, if they see a charge on a credit card that is atypical such as large purchases made just after small ones (which is, apparently, behaviour characteristic of a criminal with a stolen card) or a large number of online purchases or purchases that don’t fit a cardholder’s profile, they will telephone the cardholder to ask if he or she  authorized the purchase. And why? Because credit card companies are intensely interested in stemming the losses they incur from fraudulent transactions.

Banks monitor for fraud all the time, and for the same reason.  They use fraud detection indicators to identify anomalies such as unusually high purchases of popular items, they flag multiple accounts opened within a short period of time, they monitor usage patterns.  They use readily available software that analyzes data and generates alerts.

Private insurance companies employ a variety of methods, both electronic and good old-fashioned “have a look”, to detect and discourage fraud.  They employ pre-payment investigation of flagged claims, they employ forensic accountants, they monitor specific healthcare providers. They have instituted co-pays and deductibles, not just for the cost-saving component but also to give the patient incentive to refuse unnecessary treatment.  Some areas of benefit particularly susceptible to fraud and abuse now have annual or even lifetime caps. Some insurance companies limit the quantity of medical accessories that they will cover.

There are software companies, service providers and many other types of business who specialize in providing fraud detection services.  And some of them are very, very good at what they do.

When it comes to the government, not only do they have the budget to do this, they also have the means already in hand.  

And what does the Ministry of Health and Long-Term Care do to stem the drain of tax dollars stolen by fraud?  They’ve set up an email address and a hotline for “the public” to report suspected cases of health card abuse.  Please.

How much time or effort would it take the Ministries of Health to do something effective in combating fraud?  Take for example the Ontario Health Insurance Plan or OHIP. The Ministry does send letters to patients asking them to verify that they did receive the services that were billed for.  This is not a very effective strategy, though, as the response rate from the patients is less than 2%. Instead, how about requiring that a patient sign a form after treatment verifying that the treatment and services being billed for were in fact received?  Granted, that would be a nuisance for all concerned but it would make it very difficult for anyone to bill for goods and services not delivered.

Every doctor who bills OHIP has a profile in the system.  Well it doesn’t take more than a single report to determine which of these are billing outside of the typical profile.  So if you have, say, 1000 of a particular type of specialist in the system billing an average of $400,000 annually, the few that are billing several times that should be easily detected and flagged for investigation.  The ophthalmologist who billed $6.6 million in one year springs to mind as do the 154 diagnostic radiologist who each billed OHIP $1 million or more.

Even the Ontario Minister of Health and Long-Term Care recognizes that something is wrong.  Eric Hoskins was quoted in the Toronto Star as noting that “2% of doctors … take 10% of the $11.6 billion set aside to pay doctors for their services, offices, staff and equipment”.  And what did the Minister propose to do about it? In a classic case of missing the boat, Hoskins wanted to cut fees payable to all doctors. If the Ministry would devote some private-sector-style effort to detecting and deterring fraud, the money that would be saved would not only more than eliminate any need for fee cuts, it would also pay for the fraud detection software, systems, and personnel.

And they can do it.  But they don’t.

Are the Ministries restricted in pursuing fraud by the current legal framework?  That’s covered in part 8 of our series.

Filed Under: Health Fraud Series, Healthcare Fraud Tagged With: Canada, fraud, health, healthcare, money, stolen

10 Shocking Facts About Canada’s Healthcare System – Part 8.

July 24, 2018

Part 8. Laws And Systems Already In Place To Deal With Fraud

The Criminal Code of Canada is very specific on the subject of fraud:

R.S.C., 1985, c. C-46 says:

Fraud

   380 (1) Every one who, by deceit, falsehood or other fraudulent means, whether or not it is a false pretence within the meaning of this Act, defrauds the public or any person, whether ascertained or not, of any property, money or valuable security or any service,

       (a) is guilty of an indictable offence and liable to a term of imprisonment not exceeding fourteen years, where the subject-matter of the offence is a testamentary instrument or the value of the subject-matter of the offence exceeds five thousand dollars; or

       (b) is guilty

           (i) of an indictable offence and is liable to imprisonment for a term not exceeding two years, or

           (ii) of an offence punishable on summary conviction,

       where the value of the subject matter of the offence does not exceed five thousand dollars.

Minimum punishment

    1. When a person is prosecuted on indictment and convicted of one or more offences referred to in subsection (1), the court that imposes the sentence shall impose a minimum punishment of imprisonment for a term of two years if the total value of the subject-matter of the offences exceeds one million dollars.

Affecting public market

(2) Every one who, by deceit, falsehood or other fraudulent means, whether or not it is a false pretence within the meaning of this Act, with intent to defraud, affects the public market price of stocks, shares, merchandise or anything that is offered for sale to the public is guilty of an indictable offence and liable to imprisonment for a term not exceeding fourteen years.

And did you know that there is no statute of limitations for fraud in Canada?   

The Canadian Charter of Rights and Freedoms requires that, once charged, the accused must be tried within a reasonable time. In determining what constitutes a “reasonable time,” the clock starts ticking when the original charge has been laid as opposed to when the crime was actually committed. So for indictable offences, there is no specific time limitation on when an accused must be charged.  Because of this, those who commit serious offences such as rape, murder, and fraud (if over $5,000) cannot avoid facing criminal charges simply because of the passing of time. That loophole does not exist in Canada.

What does this mean?  It means that it’s not too late for the government to backtrack and start hunting down those who have been ripping us off, and hunting them down for real.  There’s no such thing as “it happened too long ago”.

And it is within the power of the courts to hand out meaningful sentences to those convicted of healthcare fraud.  But do they? Read part 9 of our series to find out.

Filed Under: Health Fraud Series, Healthcare Fraud Tagged With: Canada, fraud, government, healthcare, money, stolen, waste

10 Shocking Facts About Canada’s Healthcare System – Part 9.

July 7, 2018

Part 9. Some Healthcare Fraudsters are Repeat Offenders

 

Some of those accused of perpetrating healthcare fraud seem to make a habit of it.

In 2000 The Globe and Mail reported that 12 doctors were charged with fraud over $5,000 and with conspiracy to commit fraud.  These charges arose from a variety of fraudulent activities including billing for services not rendered and for unnecessary referrals to specialists.  The OPP estimated that the fraud amounted to about $2 million just in the year 1997. The doctors charged all worked at a walk-in clinic owned by one of the doctors charged.  In 2003 this doctor was committed to stand trial on fraud charges but in 2005 The Ontario Superior Court of Justice granted his application to quash his committal.

Fast-forward sixteen years later, the CBC reported that this same doctor  was charged with fraud over $5,000 in a scheme involving unnecessarily referring patients to doctors at a walk-in clinic that he owns (at the same address as the last one, but with a different name).  This clinic’s website promises “rapid access to medical specialists”. I’ll bet. CPSO (the College of Physicians and Surgeons of Ontario) lists this doctor as an active member.

In January of 2017, CPSO found that a psychiatrist was guilty of a number of acts of professional misconduct including what the College is pleased to call “inappropriate billing practices” (the rest of us call it fraud) including:
 

  • billing for missed appointments
  • billing for cancelled appointments (including one the doctor cancelled)
  • billing for telephone calls to patients
  • billing for telephone prescription renewals
  • billing for session lengths some of which were more than double the standard
  • billing ineligible premium codes
  • double billing for the same block of time

The College did not revoke his license for his “inappropriate billing practices” nor for his failure to “maintain the standard of practice of the profession”, and this despite disciplinary action having been taken against him just three years previously for sexual misconduct with patients.   He still maintains his psychiatric practice in Ottawa.

Then there’s the case of the doctor whom CPSO found guilty of various offenses including “inappropriately prescribed high quantities of narcotic medications with too many repeats” as well as not properly monitoring those patients to whom he had prescribed the narcotics.  He failed to provide reasons for ordering tests and changing patients’ medications, and he even prescribed drugs to a patient he hadn’t even seen. The College suspended his license for two months and told him he couldn’t prescribe narcotics any more. After the suspension was up, he continued to practice.  That was December 2010.

In 2016 they hauled him up before the disciplinary committee again, this time for having pled guilty to criminal charges of defrauding OHIP to the tune of $483,916 (and then fibbing about it on a College form).  He resigned his registration with the College. He, at least, is no longer in practice.

But our own personal favourite recidivist fraudster is Dr. Ranjit Kumar Chandra who reputedly fabricated “research” results and then invented another researcher who confirmed Chandra’s results. That’s carrying having imaginary friends a little too far and he was stripped of his Order of Canada appointment  in December of 2015. In August 2016, Chandra was charged with fraud over $5,000 in an alleged scheme to defraud OHIP. I’ll say it was over $5,000! The Toronto Sun puts the number at around $2 million. Police say he paid patients to provide their OHIP numbers (and the OHIP numbers of their relatives and friends) and would then bill OHIP for treatments that he seldom or never provided, and often when he was out of the country.  CPSO got around to suspending his license in February 2017 by which time he’d already beat a hasty retreat, reportedly to India.

But it is a matter of small wonder that there are those in the healthcare field who view committing fraud as a low-risk proposition when you consider that, even when they are caught and convicted, the penalties meted out to the offenders are so light as to be a bad joke in dubious taste.  

Take, for instance, the April 2018 case of two pharmacists in Alberta who pled guilty to taking “secret commissions” of more than $300,000 (and those of us who have no truck with euphemisms call “secret commissions” bribes or kickbacks).  They were ordered to pay some restitution and they each got house arrest for six months followed by a curfew. One of the pharmacists continues to work, and the other returned to a farm in Saskatchewan. No jail time.

Another example is a doctor who defrauded OHIP of $597,760 and WSIB of $2.9 million over a four year period.  This doctor claimed that the “improper billing” was the result of a failure of due diligence. He pled guilty in the Ontario Court of Justice, paid a fine, and made partial restitution prior to his court hearing.  CPSO ordered a three month suspension, a reprimand, an education program, OHIP billing monitoring and costs. No prison time, no revocation of his medical license. He’s currently practicing in Toronto.

Another doctor was found guilty by the Ontario Court of Justice of fraud amounting to $75,000 over a period of four years.  He received a conditional sentence, probation and was ordered to make full restitution by the court. The Discipline Committee ordered a 12­month suspension, with a six month (but with the suspension period to be cut in half if he ponied up $7,500 to the College within six months).  No jail time.

No prison time and no revocation of a criminal doctor’s or pharmacist’s license is not much of a deterrent.

But not all government agencies regard fraud so tolerantly.  A woman in BC was recently sentenced to 4-1/2 years in jail for teaching people how to evade taxes.  Just last year, a Toronto lawyer was sentenced to 3-1/2 years in jail for defrauding condo investors.  A few months ago, a University of Toronto student was sent to jail for 13 months for defrauding CRA. A driver for a vending machine company was convicted of stealing about $20,000 from his employer and was sentenced to four months in jail and was ordered to pay full restitution.

I guess if you want to commit fraud without going to jail, you’d better get some qualifications in the healthcare field.

So what do Canadians think about this situation?  Find out in part 10 of our series.

Filed Under: Health Fraud Series, Healthcare Fraud Tagged With: Canada, fraud, government, healthcare

Wynne is offering solutions to health care problems her government created

May 14, 2018

I graduated from medical school the same week that Kathleen Wynne was elected premier in 2014. So it has been under her tenure that I have spent the last four years as a frontline physician trainee, witnessing firsthand the dysfunction with which health care delivery operates in this province.

The majority of our challenges are due to a combination of government inaction and a willful go-it-alone philosophy. The growing need for mental health services has been addressed at a glacial pace, for example, while Bill 41, the Patients First Act — the most significant alteration to health care delivery in recent memory — was passed despite significant opposition from health care leaders across the province. This could not have been worse for patient care.

 

Read more at CBC

Filed Under: Healthcare Waste Tagged With: government, healthcare, money, waste

Google launches new feature ‘Symptom Search’ for medical conditions

February 27, 2018

New Delhi: In a bid to make it easier for patients to understand their medical symptoms and improve the quality of search results, Google on Tuesday rolled out a new feature called ‘Symptom Search’. With the latest update, users can now find quality information around various medical symptoms, right on their mobile devices.

Read more at LiveMint

Filed Under: Nutty Stuff Tagged With: google, healthcare

Mental health patients strapped, held down in Australian public hospitals, report reveals

May 5, 2017

New data has revealed how often mental health patients in Australia’s public hospitals are being restrained — either by being strapped or held down — with advocates warning the practice re-traumatises people and delays their recovery.

The Australian Institute of Health and Welfare (AIHW) report revealed people were being held down on average at a rate of nine times for every 1,000 days spent in a facility.

Mechanical restraints such as straps, belts and manacles were less-commonly used, at under two events per 1,000 bed days.

Nationally, children were being physically restrained 10.9 times per 1,000 days in a mental health bed, while forensic services — which includes prisoners — was far higher at 110.2 incidents per 1,000 days.

read more at abc.net.au

 

Filed Under: International Tagged With: health care system, healthcare, mental health abuse

Patients resort to paying consultants to help navigate Canada’s Byzantine health-care system

April 17, 2017

Andrée Colella had been in and out of hospital for months with bladder and bone infections when her husband, Tom, broke down and asked for help from an unconventional source: a private health-care advocate.

For $90 an hour, Jana Bartley, a former obstetrics nurse and legal nurse consultant, took charge of the family’s case.

Read more at the Globe and Mail…

Filed Under: Nutty Stuff Tagged With: Canadian Healthcare, healthcare, private healthcare advocate

Tom Parkin: Unsustainable health care? Nonsense

October 17, 2016

As health ministers gather tomorrow, we’re again hearing about rising and “unstainable” public health care costs. Nonsense. In fact, Canadians’ public health care spending is going down.

According to the Canadian Institute for Health Information (CIHI), in real terms “since 2011, health spending has decreased by an average of 0.6% per year.” That’s a 5% total decrease.

Source: http://www.torontosun.com/2016/10/14/tom-parkin-unsustainable-health-care-nonsense

Filed Under: Healthcare Waste Tagged With: Canadian Healthcare, CIHI, healthcare, public health care, public health care spending

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