On “Hit the Streets Thursday,” Wells Fargo bankers and tellers, specifically those of Latino descent, scouted the streets and Social Security offices for potential clients. Their goal: Find undocumented immigrants, take them to a local branch and persuade them to open bank accounts.
Others hit construction sites and factories, according to court documents. Knowing that undocumented workers there needed a place to cash their checks, Wells Fargo employees urged them to open new accounts while promising to waive check-cashing fees. Some offered the immigrants money to open an account.
The more people signed up, whether it was for checking and savings accounts, credit and debit cards, online banking or overdraft protection, the better. If they signed up for all of the features, even better. Each new account was considered a sale, and the more sales employees rack up, the better their future was with the company.
That’s according to former employees’ sworn statements obtained last month by a law firm that has been handling a shareholder’s lawsuit against Wells Fargo. Former bank managers, personal bankers and tellers say they were forced to resort to questionable tactics to meet the company’s unrealistic sales quotas.
Mark Molumphy, an attorney for the firm, said the sales practices, which spanned 15 years, were not a secret to the bank’s executives and should have also been known to its board members.
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